City Couriers

Our Infrastructure
City Couriers offers a comprehensive distribution network throughout South Africa and neighbouring countries at competitive rates. There are currently 14 branches nationwide: Head Office Durban, Durban DC, Centurion, Cape Town, Port Elizabeth, Bloemfontein, East London, Windhoek, George, Nelspruit, Harrismith, Klerksdorp, Polokwane and Pomona.

We are proud to be able to say that we operate at 97-100% efficiency levels. We attribute this success to the commitment by our staff as well as our strict adherence to route schedules. Our Control Room is available 24 hours a day 7 days a week. Our rating structures are geared to provide the most cost effective option for the client and we are always available to offer rate quotations.

Mission Statement
"To play a pivotal role in the supply chain management process, thus adding value and providing a cost effective solution and service."

Our Objective
"To provide a cost effective, efficient transport and distribution service to all customers." At City Couriers we take our mission statement and objective very seriously. Every decision is made with the clients satisfaction and service quality in mind. This ensures we maintain the values outlined in our objective and mission statement.

Personnel
We currently employ over 1500 staff nationwide and are Seta accredited. We have a range of skills development and training programmes overseen by our national training manager such as – computer literacy, management development programmes ranging from training modules in logistics to training via professional consultants as well as HIV education programmes. All drivers require minimum 5 years experience and undergo continual driver training. City Couriers personnel share one vision of service excellence and adding value at every level to our client.

BEE Credentials
City Couriers has been classified as a level 5 Contributor, reflecting a BEE Procurement Recognition level of 80%. We are very proactive regarding increasing our BBE rating and are concentrating particularly in areas of socio-economic development and enterprise development.